Terms &
Conditions.

Acceptance of Terms

By purchasing any SIGNAL package, submitting an order, or using any service offered by iconic.express ("we", "us", "our"), you ("the Client") agree to be bound by these Terms and Conditions in full.

If you do not agree with any part of these terms, you must not proceed with a purchase. These terms apply to all transactions regardless of how the purchase was initiated — including online checkout, email order, or third-party platform.

These terms are governed by the laws of the State of Florida, United States. Any disputes will be subject to the exclusive jurisdiction of the courts of Florida.

Our Services

SIGNAL by iconic.express provides digital amplification and audience growth services for TEDx speakers and thought leaders. Our services include, but are not limited to:

• Multi-platform promotion of TEDx talk content
• Guaranteed view delivery across YouTube, LinkedIn, Instagram, TikTok, and Facebook
• Social proof development and audience growth campaigns
• Highlight reel creation and press-ready asset production (selected packages)
• Dedicated account management (selected packages)
• Custom campaign strategy and execution (EMPIRE package)

SIGNAL is an independent service and is not affiliated with, endorsed by, or connected to TED Conferences LLC or the TEDx program in any way. We do not modify, edit, or alter your talk.

The SIGNAL Guarantee

Every SIGNAL package comes with a guaranteed view count. This is not an estimate or a projection. It is a commitment.

The following conditions apply to the guarantee:

• Views are defined as unique content views tracked across the platforms included in your package, verified by our internal reporting dashboard
• The guarantee applies to the total view count across all platforms in your campaign — not per-platform breakdowns
• The Client must provide a valid, publicly accessible link to their TEDx talk when ordering
• The guarantee is void if the Client's content is removed, made private, or becomes inaccessible during the campaign period
• The guarantee is void if the Client interferes with, modifies, or requests changes to the campaign strategy after launch without written agreement from our team
• The EMPIRE package guarantee is defined by the custom view target agreed in writing prior to campaign commencement

We reserve the right to determine the platform mix and distribution strategy to deliver guaranteed views. Specific platform breakdowns are targets, not guarantees, unless agreed in writing.

Packages & Delivery

The following packages, view guarantees, and delivery windows apply at the time of purchase. Current pricing and availability are listed at signal.html.

Campaign launch occurs within 48 hours of receipt of your TEDx talk link and confirmation of payment. Delivery windows begin from the campaign launch date, not the purchase date.

We reserve the right to adjust delivery timelines in cases of force majeure, platform outages, or circumstances outside our reasonable control. In such cases we will notify you promptly and provide a revised timeline.

Payment & Refunds

All prices are listed in USD. Payment is due in full at the time of purchase. We accept major credit cards and other payment methods as listed at checkout.

Refund Policy:

• Before campaign launch: A full refund is available if requested in writing before your campaign has launched (within 48 hours of purchase)
• After campaign launch: Once your campaign is live, no refunds are issued. Instead, our guarantee applies -- we continue running your campaign until your view target is reached
• Partial campaigns: If you request cancellation after launch, no partial refund will be issued. Views delivered to that point are considered the service rendered
• EMPIRE package: Refund terms are agreed in writing as part of the custom engagement agreement prior to commencement

We believe our guarantee makes refunds unnecessary. If you have concerns about your campaign performance, please contact us directly at hello@iconic.express before requesting a refund.

Your Content

By submitting your TEDx talk link or any associated content to SIGNAL, you confirm that:

• You are the speaker featured in the talk or have full authorisation from the speaker to promote the content
• The content does not infringe any third-party intellectual property rights
• The content complies with the terms of service of all platforms on which it will be promoted
• The content does not contain material that is unlawful, defamatory, obscene, or otherwise objectionable
• You have the right to grant us permission to share, distribute, and promote the content across digital platforms

You retain full ownership of your talk and performance as a speaker. We do not claim any ownership over your talk or associated materials. The TEDx format, brand, and intellectual property framework remain the sole property of TED Conferences LLC. Nothing in these terms grants you or us any rights over the TEDx name, format, or associated trademarks.

We reserve the right to decline or terminate a campaign if content is found to violate platform policies, community standards, or these terms.

Intellectual Property

All SIGNAL branding, website design, copy, systems, methodologies, and campaign strategies are the intellectual property of iconic.express and are protected by applicable copyright and trademark law.

You may not reproduce, distribute, or use any SIGNAL or iconic.express materials without prior written consent.

TED® and TEDx® are registered trademarks of TED Conferences LLC. SIGNAL by iconic.express is not affiliated with TED Conferences LLC. We make no claim to the TED or TEDx trademarks.

Prohibited Use

You agree not to use SIGNAL services to promote content that:

• Promotes hatred, discrimination, or violence against any individual or group
• Contains misinformation, fraudulent claims, or deliberately deceptive content
• Infringes the intellectual property rights of any third party
• Violates any applicable law or regulation in any jurisdiction
• Is of an adult, explicit, or sexually suggestive nature
• Promotes illegal products, services, or activities

Violation of this clause will result in immediate campaign termination with no refund issued.

Limitation of Liability

To the maximum extent permitted by law, iconic.express and its team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability to you for any claim arising from a SIGNAL campaign shall not exceed the amount paid by you for the relevant package.

We do not guarantee specific business outcomes such as increased revenue, speaking bookings, media coverage, or follower growth beyond the view counts specified in your package. Results beyond guaranteed view delivery vary and are not warranted.

Platform availability, algorithm changes, and third-party policies are outside our control. In the event that a platform change materially affects delivery, we will work with you in good faith to find an appropriate resolution.

Privacy

We collect personal information including your name, email address, and content links solely for the purpose of delivering your campaign and communicating with you about it.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

By purchasing a SIGNAL package you consent to receiving campaign updates, performance reports, and service communications from iconic.express. You may opt out of marketing communications at any time by emailing hello@iconic.express.

We handle all personal data in accordance with applicable United States federal and Florida state privacy laws and principles.

Termination

We reserve the right to terminate any campaign immediately and without refund if:

• The Client provides false or misleading information at the time of purchase
• The content submitted violates our Prohibited Use clause
• The Client's talk is removed or made inaccessible on the source platform
• The Client acts in a manner that is abusive, threatening, or harmful toward our team

The Client may request cancellation at any time. Post-launch cancellations do not qualify for refund as outlined in Section 05.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. The date at the top of this page reflects the most recent update.

Continued use of our services after changes are posted constitutes acceptance of the revised terms. For active campaigns, the terms in effect at the time of purchase apply.

We will make reasonable efforts to notify active clients of material changes via email.

Contact

For any questions, concerns, or disputes relating to these Terms and Conditions, please contact us:

• Email: hello@iconic.express
• Business: iconic.express
• Jurisdiction: Florida, United States

We aim to respond to all enquiries within 2 business days. For urgent campaign matters, please mark your email subject line as URGENT.

Florida Consumer Protection

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

As a consumer purchasing digital services in or from the State of Florida, you may have rights under the following applicable laws:

• Florida Deceptive and Unfair Trade Practices Act (FDUTPA), Fla. Stat. § 501.201 et seq. — prohibits unfair or deceptive acts or practices in trade or commerce. We are committed to clear, accurate representation of all services and guarantees.
• Florida Electronic Commerce Act, Fla. Stat. § 668.001 et seq. — governs electronic transactions, electronic signatures, and online contracts in Florida. By checking the acceptance box and completing your purchase, you are entering into a legally binding electronic contract.
• Florida Digital Millennium Copyright Act compliance — all content promoted through SIGNAL campaigns must comply with applicable copyright law. We do not promote infringing content.

Any legal dispute arising from these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida. You consent to personal jurisdiction in Florida and waive any objection to such jurisdiction or venue.

Nothing in these Terms limits any rights you may have under applicable Florida consumer protection law that cannot be waived by contract.

Digital Services & E-Commerce

SIGNAL by iconic.express provides digital amplification services delivered entirely online. By purchasing any SIGNAL package you acknowledge and agree to the following:

• Electronic Contract: Your purchase constitutes a binding electronic agreement under Florida law. The agreement is formed at the moment your payment is processed and confirmed.
• Terms Acceptance: By checking the "I agree to the Terms & Conditions" box prior to purchase, you confirm you have read, understood, and agreed to these Terms in full. This constitutes your electronic signature.
• Digital Delivery: All SIGNAL services are delivered digitally. There is no physical product. Campaign delivery occurs via online platforms including YouTube, LinkedIn, Instagram, TikTok, and Facebook.
• Age Requirement: You must be at least 18 years of age to purchase SIGNAL services. By purchasing you confirm you meet this requirement.
• Accurate Information: You warrant that all information provided at the time of purchase — including your name, email address, and TEDx talk link — is accurate and complete. Providing false information voids all guarantees.
• Shopify Platform: Purchases made through our Shopify store are subject to Shopify's own terms of service in addition to these Terms. Payment processing is handled securely by Shopify and its payment partners. We do not store credit card information.
• Automatic Renewal: SIGNAL packages are one-time purchases. There is no automatic renewal or subscription unless explicitly stated at the time of purchase.

Dispute Resolution

In the event of a dispute arising from these Terms or any SIGNAL purchase, the parties agree to the following process:

• Step 1 — Direct Resolution: Contact us at hello@iconic.express with a clear description of your concern. We will respond within 5 business days and attempt to resolve the matter directly.
• Step 2 — Mediation: If direct resolution is unsuccessful, both parties agree to attempt good-faith mediation before pursuing formal legal action.
• Step 3 — Litigation: If mediation fails, disputes shall be resolved exclusively in the state or federal courts of Florida. The prevailing party shall be entitled to recover reasonable attorneys' fees and costs.

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis only. You waive any right to bring or participate in a class action, class arbitration, or consolidated proceeding of any kind.